The stakes in OBGYN healthcare are incredibly high. This review isn’t just a recommendation—it’s a plea for families to know that better care is not only possible but essential. From our first interaction over three years ago to the birth of our second child earlier this year, Dr. Thompson has redefined for us what OBGYN care can and should be: world-class expertise delivered with genuine compassion. His approach stands in stark contrast to the cold, impersonal, assembly-line corporate OBGYN care that many have come to accept as standard.
We know this because we’ve lived both worlds. After an uneventful first pregnancy, we experienced the devastation of a loss during our second pregnancy. The popular Bay Area hospital network where we were enrolled for many years failed us—refusing to see us before week eight due to policy, redirecting us to urgent care where non-specialists provided no helpful answers, and responding to our eventual loss with chilling detachment. As my wife sat in the ER waiting room, sobbing and processing the loss, the triage nurse mechanically went over routine questions while someone from billing demanded to see her insurance card. After many hours, the ER doctor, whom we had never met before, confirmed our loss before sending us home with little more than a perfunctory “sorry.” There was no follow-up from our regular OBGYN department or doctor.
The loss was beyond anyone’s control, but the lack of compassion and humanity in care was a systemic choice. This was not a failure of individual caregivers we encountered. It was the predictable outcome of a system optimized for profit, processes, and volume of patients, not for the complex, deeply personal needs of women and families navigating some of life’s most vulnerable moments. Mainstream OBGYN doesn’t prioritize accessibility to your doctor during the most critical times in your family’s journey. It doesn’t care if women meet a new stranger at every prenatal visit. It doesn’t care if the doctor delivering your child has never looked you in the eye before or even knows your full name. The bar is cruelly low for women.